Vilamoura Marina 5 Gold Anchor Platinum Accreditation
Vilamoura Marina became the first marina in Portugal to receive the 5 Gold Anchor Platinum accreditation last week, described as the highest accolade in the industry, the 5 Gold Anchor Platinum is only awarded to the very best marinas in the world
Vilamoura Marina has been a pioneer in Portugal, and over the last four decades, it has been recognised as one of the best in the world by its customers.
The Marina has around 825 berths for boats which can range from 6 to 60 meters. It has received multiple national and international awards apart from the 5 Anchors Award, including Portugal Best Marina and International Marina of the Year.
Boasting a working Boat Yard, Vilamoura Marina can offer maintenance and services to its users. The boat yard provides various services such as hull painting, upholstery, general ship maintenance, awnings, electrical installations and boat keep.
There is an International Professional Training Centre on-site and during the year they host events such as the Boat Show and Carnival Regatta.
The award is attributed by The Yacht Harbour Association and is accredited to marinas that
“offer their customers a comprehensive unique marina experience by providing tailored personalised service and an outstanding array of high-quality facilities and amenities.”
As of 2023, there are only 10 marinas and docks that boast this distinction in the world.
To be awarded this “badge of honour”, Vilamoura Marina stated that it had to stand out for its unique construction and usable design. Providing an infrastructure of first-class characteristics and superb customer support with a concierge service that is dedicated to providing for the needs of every client. With quality facilities that provide a luxury experience for all clients and visitors.
“This certification reflects the level of what we have to offer and the quality of our infrastructures, as well as the constant work and dedication of the entire team involved, whose effort is entirely focused on delivering service excellence,” said Vilamoura World Board Member, Isolete Correia.
“On receiving this accreditation it means that we have achieved an extremely high score in all the evaluation categories,” The Vilamoura Marina added in a statement.
The Gold Anchor is a global marina award that was designed to induce the improvement of marina standards and the experience of marina users around the world.
“Gold Anchor marinas are subject to independent audit(s) by industry experts and ongoing verification including customer surveys. Gold Anchor accreditation operates in a similar way to the star rating system for consumers selecting guest accommodation. Any marina displaying the Gold Anchor accreditation has satisfied comprehensive external assessment of facilities, operations and customer service,” says TYHA.
Vilamoura Marina has a strong history of winning international awards, having been named ‘International Marina of the Year’ by TYHA and the British Marine Federation in between 2015 and 2017, and again in 2019 and 2021.
The marina was also named the best in the world in 2022 at the Southampton International Boat Show.